Configure Ruckus Smartzone Hotspot with Spotipo

Ruckus SmartZone controllers deliver enterprise-grade WiFi management for high-density environments like hotels, stadiums, and universities. By integrating Spotipo's captive portal with your SmartZone hotspot, you can add email capture, social login, paid WiFi access, and marketing automation while maintaining the performance and reliability Ruckus is known for.

This guide walks you through configuring Ruckus SmartZone's Hotspot (WISPr) authentication to work with Spotipo's cloud platform. The setup involves RADIUS server configuration, hotspot portal creation, and walled garden settings for seamless guest authentication.

What you'll accomplish:

What you'll need:

Important: You must disable MAC/IP encryption via CLI for proper RADIUS communication between SmartZone and Spotipo.

Each location is represented by a Site. A site can have multiple routers (of the same type)
A new site can be created either while creating a new login or by clicking on the switch sites button and adding a new location.
​

Select Ruckus Smartzone under WiFi hardware, provide a name for the location and click on Save.
​

Go to Settings->Smartzone Config and note down the details provided.
​

Please login to controller CLI and execute below command

Log into the SmartZone controller and go to the WLAN tab. Use the Create button.
​

In the WLAN configuration, provide the required SSID and Select Hotspot(WISPr) as the authentication method.
​

Under the Hotspot Portal tab, use the Create Button to add a new Hotspot Portal.

* Provide a name for your portal
* Set the Redirected Mac format to aa:bb:cc:dd:ee:ff
* configure the Location ID generated in Spotipo.
* Add https://app.spotipo.com/smartzone/guest/ as URL for unauthenticated user ( replace app.spotipo.com with your server FQDN if you are using a Whitelabel domain)
* In Startpage select, redirect to the following URL
* And use https://app.spotipo.com/smartzone/postauth/ as the URL_( replace app.spotipo.com with your server FQDN if you are using a Whitelabel domain)_
* Add the below domains to the walled garden
*

Check the user controller as proxy option and add below authentication server and accounting server IP addresses and generated secret:
* 35.205.248.64
* 34.77.150.10

Now go to Radius options tab.
* Select the NAS ID as user-defined.
* Provide the value generated in Spotipo.
* Configure Called STA ID to AP MAC.
​

Now, you can save and test the configuration by connecting a device to the Guest WiFI network created.

Once your configuration is complete and the portal appears when connecting to your guest WiFi network, you can start capturing guest data, running marketing campaigns, or offering paid WiFi access through your Ruckus SmartZone infrastructure.

Still having trouble with your Ruckus SmartZone hotspot configuration? Contact Spotipo support via live chat or email us at [email protected], we'll help troubleshoot your specific SmartZone setup.