Question 1

How to enable spotipo cloud hotspot on Open Mesh APs

Accepted Answer

Add an OpenMesh network in Spotipo

Login to Spotipo cloud portal and navigate to Openmesh Networks tab.

Create a new Network for configuring your OpenMesh network.

Once added, remember to note down the details created by spotipo for your network.

Configure Open Mesh SSID

Login to CloudTrax version 4 by going to https://ct4.cloudtrax.com/login

Go to and pick an SSID of your choice.

In captive portal section, enable Splash Page as per details given.

Enable Splash page
Disable bandwidth throttling
Use https://portal.spotipo.ai/openmesh/guest as splash page URL
Fill in Splash page secret, NAS ID and Server secret from the details available in spotipo
Use 34.77.150.10 as radius server address 1

Enable block unauthenticated users and add the following domains to walled garden.

``` portal.spotipo.aifacebook.comak

Question 2

How to enable Facebook login on your Guest WiFi

Accepted Answer

| This article helps you configure your guest WiFi to let Guests login using Facebook. You will need a router supported by spotipo.

Signup for Spotipo Cloud Hotspot

If not done already, sign up and create your Spotipo cloud account.

Pre-Authorize facebook IPs

Guest must be able to access Facebook without logging in for FB login to work.

Please add following IPs to the Pre-Authorized list/Walled Garden

129.134.0.0/16
157.240.0.0/16
173.252.64.0/18
179.60.192.0/22
185.60.216.0/22
204.15.20.0/22
31.13.24.0/21
31.13.64.0/18
45.64.40.0/22
66.220.144.0/20
69.63.176.0/20
69.171.224.0/19
74.119.76.0/22
103.4.96.0/22

Enable Facebook Login

Login to your Spotipo Dashboard, and navigate to Settings tab on the left.

In the Settings wizard, go to Authentication tab and Enable Facebook Login checkbox, press Finish to save the settings.

Try out Facebook Login

Spotipo has a bult-in demo mode, that allows you to view the login process of a Guest without the need to connect to WiFI. To see that, please go to Landingpage tab on the left and use the DEMO button.

Question 3

How to provide Clients access to their site?

Accepted Answer

|| This feature is available only on Provider package

Client login allows you to let your customers login to spotipo and access the sites that they own. This lets them easily see site analytics and download and manage Guest Data.

How to Add a Client Account

Go to Dashboard -> Clients tab and use the New Client button to create a new client account.

client login in spotipo

Fill in the details like email, Name and Password.

After creating a client account, you can send an invitation email to client's email. This way they will be easily be able to change the password on their own

Following email will be send

Assign Clients to Sites

Once a client account is created, you will need to configure which sites he will be able to access.

Go to the corresponding site using the drop down on top right corner.

And navigate to ** Settings -> Client Roles**

Use the New Client Permission button and add the client, specify the access level he/she will have.

![](https://storage.crisp.chat/users/helpdesk/website/31d211a4f7cf1200/image

Question 4

How to add another Admin to your Spotipo account

Accepted Answer

|| This feature is available only on Spotipo Provider Package

Admins

Admin login has full access to Spotipo, they will be able to configure all the options, view all the sites etc.

They can be created from Dashboard -> Manage -> Admins

To create a new admin user, use the New Admin Button and provide all the required details

Please not the Email should be unique across Clients and Admins. If an email is used to create a client, same can't be used as Admin

Question 5

How to configure Aruba IAP with spotipo cloud( firmware 6.5 + )

Accepted Answer

||| This guide is valid only for IAP firmware newer than 6.5 if your AP firmware is older, please follow

|| For firmware versions 6.5+ site type to use is Aruba Central

Add an Aruba Central Site in Spotipo

Each location is represented by a Site. A site can have multiple routers (of the same type)

After adding the client add a new site by clicking on the Add New Site button in the drop down menu on top right.

Select the Site type as Aruba Central and configure the correct timezone and Save

Add a Network

In the newly created site, navigate to Networks tab and create a New Network.

Provide a name to identify your network

After adding the network, take a note on the URL, NAS ID and Radius Secret

Configure Aruba IAP

Connect to IAP web portal and use the New Network option.

Enter the SSID you would like to have and keep the network type as Guest

![](https://storage.crisp.chat/users/helpdesk/website/31d211a4f7cf1200/image_1hswqh

Question 6

alembic.util.exc.CommandError: Can’t locate revision identified by

Accepted Answer

Spotipo uses Flask-Migrate to keep the database up to-date , if there is a mismatch on the local migration scripts and this error is shown.

To fix this, follow below steps. Remember to take a database backup just in case.

Delete the table called alembic_version from database.

mysql -u root -p -e 'use spotipo; drop table alembic_version'

Delete the migrations folder. Its kept in /usr/share/nginx/spotipo

rm -rf /usr/share/nginx/spotipo/migrations/

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