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How to enable Spotipo Cloud on Zyxel Nebula Controller

Rakesh M avatar
Written by Rakesh M
Updated over 3 weeks ago

Zyxel Nebula provides cloud-based management for Zyxel access points, offering centralized control for wireless networks. Integrating Spotipo's captive portal with your Zyxel Nebula controller adds email capture, social login, and paid WiFi access capabilities while leveraging Nebula's cloud management convenience.

This guide walks you through configuring Zyxel Nebula to work with Spotipo's external captive portal using RADIUS authentication. The setup involves creating a site in Spotipo, configuring RADIUS servers in Nebula Cloud, and setting up walled garden access for seamless guest authentication.

What you'll accomplish:

  • Create a Zyxel Nebula site in Spotipo and generate RADIUS credentials

  • Configure RADIUS authentication and accounting servers in Nebula Cloud

  • Set up walled garden access for Spotipo and social login domains

  • Enable guest network and external captive portal settings

What you'll need:

  • Zyxel Nebula account with admin access

  • Zyxel access points managed through Nebula Cloud

  • Active Spotipo account (start free trial)

Add a Zyxel Nebula Site

If you still need to do so, please create a Site with Zyxel as the WiFi router.

Find configuration details in Spotipo

Navigate to the Zyxel APs option under Settings -> Zyxel Nebula Config.

You will be presented with Portal URLs, NAS identity and Radius Secret. Please note it all down.

Configure SSID Authentication in Nebula Cloud

Navigate to SSID advanced settings in Nebula Cloud. And select the SSID you wish to use with Spotipo.

  • Select Sign in the method as Sign On With My Radius Server

  • Use 35.205.248.64 and 34.140.222.95 as IP of first and second-radius servers, respectively

  • Use 1812 as the port number and use the secret generated in the previous step

  • Configure the NAS identifier with the value created in the previous step.

  • Enable accounting and fill the radius server values as 34.77.150.10 and 35.205.248.64

  • Use 1813 as the port number

Configure Walled Garden

Enable the Walled garden range and enter the below values

logme2wifi.com  
app.spotipo.com  
*.facebook.com  
*.fbcdn.com  
www.facebook.com

Enable Guest Network

In the SSID overview page, enable Guest Network Setting. Remember to press Save.

Configure Captive Portal Settings

Navigate to the Captive Portal Settings page in the Nebula cloud.

  • Enable use URL in External Portal Setting

  • Use URL generated in the Spotipo settings under "External Captive Portal URL" settings

  • Change Captive portal Behaviour as "To promotion URL" and use the "Redirect URL" genereated in Spotipo as the URL.

Save and test

Save the settings and wait a few minutes for it to be active. After that, try to connect a device to Guest SSID, and you should see the splash page.

Your Zyxel Nebula Captive Portal Is Now Active

Once you've configured RADIUS servers, walled garden settings, and captive portal behavior in Nebula Cloud, wait a few minutes for settings to propagate to your access points. Guests connecting to your guest SSID will be redirected to Spotipo's splash page for authentication—and you can start capturing guest data, running marketing campaigns, or offering paid WiFi access.

What to do next:

  • Test the captive portal by connecting a device to your guest SSID

  • Customize your splash page design in Spotipo dashboard to match your branding

  • Set up email marketing integrations to automatically sync guest contacts

Common Zyxel Nebula setup issues:

  • Portal not loading: Verify all walled garden domains are entered correctly (logme2wifi.com, app.spotipo.com, Facebook domains)

  • Authentication failures: Ensure RADIUS secret and NAS identifier match Spotipo settings exactly (case-sensitive)

  • Settings not active: Wait 2-5 minutes after saving for the configuration to propagate to access points

  • Social login not working: Confirm Facebook domains (*.facebook.com, *.fbcdn.com) are in the walled garden

Still having trouble enabling Spotipo on Zyxel Nebula? Contact Spotipo support via live chat or email us at [email protected], and we'll help troubleshoot your specific Zyxel Nebula configuration.

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