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How to Capture Guest Email Addresses in UniFi

Rakesh M avatar
Written by Rakesh M
Updated over 3 weeks ago

UniFi's built-in guest portal captures basic information, but Spotipo's external portal integration transforms your UniFi network into an email marketing engine—automatically collecting guest email addresses, names, and custom data that can be exported as CSV or synced with marketing platforms.

This guide shows you how to set up email collection on your UniFi network using Spotipo as an external captive portal. Email collection is enabled by default, requiring minimal configuration.

What you'll accomplish:

  • Configure Spotipo to capture guest email addresses

  • Integrate Spotipo with your UniFi controller as external portal

  • Build a database of guest contacts automatically

  • Export guest emails as CSV for marketing campaigns

What you'll need:

  • UniFi controller (Cloud Key, UDM, software controller)

  • Spotipo account (start 15-day free trial)

  • Basic understanding of UniFi controller configuration

​Check out our VIDEO GUIDE **HERE !**

Sign up for Spotipo and create a site

You can sign up for an account here. We offer 15 Day free trial.

Configure Email collection

In Spotipo, email collection is enabled by default.

Configure UniFi to use Spotipo as external portal

Spotipo works as an external captive portal for UniFi. Learn How to configure Unifi controller with Spotipo Cloud

Email Collection Now Active

Once you've signed up for Spotipo and configured your UniFi controller to use it as an external portal, every guest connecting to your WiFi provides their email address. Guest data is automatically stored and can be exported as CSV or synced with email marketing platforms.

What to do next:

  • Test email collection by connecting a device to your WiFi

  • Export guest data as CSV from Spotipo dashboard

  • Integrate with email marketing platforms (Mailchimp, Campaign Monitor, etc.)

Video guide available: Watch the complete setup process in Spotipo's video guide linked in the article for visual step-by-step instructions.

Need help configuring UniFi with Spotipo? Follow the detailed UniFi configuration guide or contact support via live chat or email us at [email protected].

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